Support & Contact
For access, product questions, support issues, privacy requests or account help, contact Hermes through the address below.
Primary contact
What helps us triage quickly
- Device model and iOS version.
- Hermes version or build number if visible.
- Whether the issue affects chats, calls, linked devices, Ghost Mode, Hermes Sense, channels, stories or verification.
- Whether the issue is persistent or intermittent, and the steps that trigger it.
Privacy or deletion requests
If the request is about privacy, deletion or account access, mention that explicitly so it can be routed correctly. Hermes also publishes dedicated data deletion instructions for Meta-compatible flows.